Terms of Service

Overview

Fire Heaven LLC ("Fire Heaven") an Ohio, USA company provides this website ("Site") to you, subject to these Terms of Service ("Terms"). The Terms may be updated by Fire Heaven from time to time without any notice. You can review the most current version of the Terms of Service page at the Site, the link is at the bottom of the Site page. The Site and all the information, communications, software, scripts, photos, text, video, graphics, music, sounds, images and other materials and services found on this Site (collectively "Content"), is intended for the lawful use of Fire Heaven’s customers, employees and members of the general public.

Please read these Terms of Service carefully before accessing or using our Site. By accessing or using any part of the Site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, then you may not access the Site or use any Services. Use of the Site is considered an acceptance of these Terms. Fire Heaven reserves the right to update, change or replace any part of these Terms by posting updates and/or changes to our Site. It is your responsibility to check this page periodically for changes. Your continued use of or access to the Site following the posting of any changes constitutes acceptance of those changes.

COPYRIGHT NOTICE

All content appearing on this Site is the property of Fire Heaven. As a user, you are authorized only to view, copy, print, and distribute Content from this Site as long as the Content is used for informational purposes only, and any copy of the Content (or portion thereof) includes the following copyright notice:

Trademarks

All brand, product, service, and process names appearing on this Site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by Fire Heaven. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of Fire Heaven or any third party, except as expressly granted.

Terms of Use

This Site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this Site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Fire Heaven and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Fire Heaven believes that customer conduct violates applicable law or is harmful to the interests of Fire Heaven and its subsidiaries.

Shipping and Delivery

At this time, Fire Heaven ships merchandise to limited locations within the United States onlys. Additionally, Fire Heaven does not ship to international locations at this time. The risk of loss and title for all merchandise ordered on this Site pass to you when the merchandise is delivered to the shipping carrier.

Please contact us if you want to find out Custom shipping in areas we do not ship to currently.

Sales Tax

Fire Heaven charges sales tax, where appropriate, for merchandise ordered on this Site based on the applicable state sales tax rate and the location to which the order is being shipped.

Warranties

FIRE HEAVEN SPECIFICALLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT WITH RESPECT TO THESE WEB PAGES AND CONTENT. IN NO EVENT WILL FIRE HEAVEN BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Return Policy

Fire Heaven will try to accommodate cancellation requests within 24 hours of an Order, but makes no guarantees due to our automated fulfillment process. All purchases cannot and should not be returned. To request a potential refund, send us an email at [email protected] and provide proof of defect or damage, and order details. Sender email should match the email associated with the order. Fire Heaven will replace items or provide refunds if the items are defective or damaged and ample proof is provided. Fire Heaven reserves the right to cancel and refund any Order without cause.

Governing Law

In the event of litigation both parties agree that the Law of the State of Ohio, USA shall apply and both parties shall consent to the jurisdiction of said State's courts. Both parties expressly waive a trial by jury.

Site Submission

Any submissions you send, via online contact us, comments, images, emails, portal, postal mail or otherwise etc ('Comments'), you agree that we may, without restriction, use as we feel appropriate. We are and shall be under no obligation to maintain any Comments in confidence, to pay compensation for any Comments, or to respond to any Comments.

Fire Heaven has no obligation to, monitor, edit or remove Content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms. You agree that your Comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your Comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Site. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any Comments. You are solely responsible for any Comments you make and their accuracy. Fire Heaven takes no responsibility and assume no liability for any Comments posted by you or any third-party.
Fire Heaven reserves the full right to monitor, add or delete any Comments anytime and without any warning, justification or notice.

Product and Prices

Prices of Fire Heaven products are subject to change without notice. We shall not be liable to you or to any third-party for any modification, price

BILLING AND ACCOUNT INFORMATION

It is Fire Heaven's sole discretion to limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that Fire Heaven makes a change to or cancel an order, Fire Heaven will notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. Fire Heaven reserves the right to limit or prohibit orders that appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at the Site. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that Fire Heaven can complete your transactions and contact you as needed.

Void Where Prohibited

Although the information on Site is accessible worldwide, not all products or services discussed in this Site are available to all persons or in all geographic locations or jurisdictions. Fire Heaven reserves the right to limit the provision of its products or services to any person, geographic area, or jurisdiction they so desire and to limit the quantities of any products or services that they provide. Any offer for any product or service made in the materials on this Site is void where prohibited.

Privacy and Use of Data

Any personal information provided to Fire Heaven via Site of otherwise will be treated in strict confidence. Fire Heaven will not pass or share this information with any other party without written consent from you. Accordingly, if you have any questions concerning Site's privacy and data use, please feel free to contact us at [email protected]

Limitation of Liability

To the fullest extent permitted by applicable law, under no circumstances, including, but not limited to, negligence, shall Fire Heaven be liable to you for any direct, indirect, incidental, special or consequential damages that result from the use of Site, the inability to use the Site, any changes to the Site, or any material or data sent or received from the Site. In no circumstances shall Fire Heaven's liability to you and/or any third parties for any of the above exceed $100.00

Miscellaneous

These Terms constitute the entire agreement between you and Fire Heaven with respect to this Site. These Terms supersede all prior or contemporaneous communications and proposals, whether electronic, oral or written between you and Fire Heaven with respect to this Site. No modification of the Terms shall be effective unless it is authorized by Fire Heaven. If any provision of the Terms is found to be contrary to law, then such provision(s) shall be constructed in a manner to closely reflect, as much as possible, the intentions of the parties, with the other provisions remaining in full force and effect.